Has my order shipped
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change
quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
All or part of my order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact us for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Still Need Help?Contact Us
If you have any questions regarding the repair process you can contact
your Pidion/Bluebird representative or call the Factory Repair Center at
Repair & Managed Warehouse ServicesLearn More about MRP
Midrange Repair and Parts offers depot repair services from component level repairs of individual system boards, to full machine repair and refurbishment. With 24,000+ square feet of warehouse space, MRP can repair, store and ship your inventory to service techs all over the world.