Customer Reviews

Happy customers and ongoing relationships are what we strive for. Success is measured by results, the most important being how our clients feel about their experience with us.

We’d really love to hear from you. Please leave us a review using our review form at the bottom of this page. We value your feedback and always love hearing from our customers.

Here's what our customers are saying about us:

Guaranteed new product

I've bought these ribbons online elsewhere for less, but always old and half dry, these ribbons are dated fresh and last 2-3x longer. Pay for quality!!!

John Bolkema
mahwah, NJ USA

Great Customer Service

Great assistance from Rory who assisted with my shipping question to the UK.

Kerry Fletcher
Birmingham, West Midlands UK

Replacement Parts

Easy to order. Fast delivery. Had questions after delivery and questions were answered on the phone immediately. Product was perfect fit and we are up and running again! Excellent service!

Jeff Thiessen
Winnipeg, MB Canada

Fixed our IBM 6400

Easy to find and order the parts we needed. Nice to have option for new or refurb parts. Quick delivery as requested. Will remember MRP for future parts needs. Thank you.

Phillip Adkins
Portsmouth, OH USA

Great Customer Service

Customer service was awesome. The product shipped out within hours of purchase..... two thumbs up!

Celeste Daniels
Athens, TX United States

Friendly staff and great transaction

When I had a question about a part being in Stock the chat feature saved me time. Ordered the part and received it quicker than expected. Thank you to all of the staff at the MRP Solution. I will be ordering again when the need arises.

Paul Fisher
Clearwater, KS United States

Great Website & Quick Delivery

I was surprised I was able to find the part we needed for our "old" Printronix printer so easily. Your website was easy to find, easy to use, and delivery was so quick. Communications and follow-thru were timely, direct and efficient - impressive. We will definitely look to MRP the next time we have a need. Thank you.

Jeanne Purtymun
Social Circle, GA United States

Parts I needed for a great price

I looked at 3 other parts distribution companies and this one had exactly what I needed and without an over the top mark up. Item worked fantastic and I'm sure I will use this company again in the future.

Adam Kretzinger
St. Joseph, MO United States

Great Attentive Staff

Have always had a positive experience when reaching out for technical support. Attentive and friendly staff who respond quickly and can get me the answers I'm looking for in a relatively short amount of time. Would recommend for any service needs.


Luke Blahunka
Wisconsin, United States

Outstanding Customer Service

Rory and Dean are always so helpful with any questions we have and they have such a wide range of parts...wouldn't dream of going anywhere else for our printer needs!

Kimberly Hallett
WI, USA

Great Tech Support!!

Was an onsite technician and needed support. Was connected QUICKLY with John Mockus who was efficient , knowledgeable and friendly! Looked up information on an older machine and was able to walk me through a manual calibration. Thanks for helping me be successful in the field!

William Moore
CO, USA